🌍 International Orders – Information for EU and Worldwide Customers
🏢 Who We Are
SuperWagi.com is a professional online store operated by B2B Janusz Kręcicki, based in Poland and specializing in weighing technology, laboratory equipment, precision balances, industrial scales and measurement accessories. We serve customers throughout the European Union and selected international destinations. Customer support is available in Polish and English.
🛒 Step-by-Step Ordering Guide
- Browse Our Products
- Visit: www.superwagi.com
- Browse our product categories and select items that match your requirements.
- If you need technical assistance, our team can help you choose the appropriate product.
- Currency
- Prices are displayed in PLN (Polish Złoty) by default.
- On request, we can prepare pro forma invoices in EUR or other available currencies.
- Payment Methods
- 💳 Bank transfer (IBAN / SWIFT)
- 💻 Online payment gateway
- 🌐 Additional payment methods may be available depending on the destination country and order value.
- Delivery Options
- Shipping via DHL, UPS, DPD, FedEx or other selected logistics partners.
- Delivery times depend on destination country, carrier, product availability and customs procedures where applicable.
- Shipping costs are calculated individually based on destination, package dimensions and weight.
- VAT and Customs
- Business customers located within the European Union may qualify for intra-community supply subject to verification of a valid VAT number.
- Private customers are charged VAT in accordance with applicable tax regulations.
- For customers outside the European Union, customs duties, taxes or import charges may apply depending on local regulations.
- Support in English
- 📧 Email: kontakt@superwagi.com
- ⏱️ We respond to inquiries as quickly as possible during business days.
- 📄 We can assist with quotations, product selection, documentation and technical information.
- After-Sales Support
- 🛡️ Warranty conditions depend on the product and manufacturer.
- ↩️ Consumers have statutory rights regarding withdrawal from a distance contract, where applicable.
- 📄 Complaint and service procedures are available through our customer support team.
🧾 Information Required for a Pro Forma Invoice or Quotation
- 🏢 Full company name or customer name
- 🏠 Billing address and delivery address
- 💳 VAT number (if applicable)
- 📦 Product name, SKU or product links
- 🚚 Preferred shipping destination
- 📞 Contact person, telephone number and e-mail address
📦 International Shipping
We regularly ship products to businesses, universities, laboratories, industrial facilities and individual customers across Europe and selected international destinations.
Each international shipment is prepared with particular attention to packaging quality, transport safety and compliance with export requirements.
💬 Need Assistance?
If you need a quotation, product datasheet, technical information, CE-related documentation or assistance with international shipping, our team will be pleased to help.
📧 kontakt@superwagi.com